Frequently Asked Questions

Licensing, activation, features and support.

What license tiers are available?

Personal ($89.95 — 1 workstation, up to 15 min per import), Pro ($195.95 — 3 workstations, unlimited duration), Studio ($295.95 — 5 workstations, everything including BDCP Master), Enterprise ($4,999/site — unlimited, API access, air-gapped certificates).

What's the difference between the trial and a paid license?

The free 7-day trial gives you full features including BDCP Master, with a 7-minute limit on video imports. Paid licenses unlock longer content (15 min on Personal, unlimited on Pro and above) and the full feature set per tier.

How does activation work?

Activation happens inside the app. Sign in with your account (or Google) and your license is verified automatically. Your workstation devices sync to your dashboard. After activation, BAVE works offline.

Can I upgrade my license?

Yes — upgrade between tiers with a prorated difference: Personal to Pro, Pro to Studio (unlocks BDCP Master). Contact support for Enterprise upgrades.

What payment methods do you accept?

Iranian bank cards via Parspal (for domestic customers). International payments coming soon.

Does BAVE require a GPU?

No. BAVE runs entirely on CPU. All AI inference uses ONNX Runtime with CPU execution providers — any modern desktop can run it.

Is BAVE fully offline?

Yes. Activation requires a one-time online check. After that, BAVE encodes fully offline with no telemetry or phone-home.

Can I transfer my license to another computer?

Pro and Studio tiers support device transfer. Personal is locked to one workstation. Transfer cooldowns apply to prevent abuse.

What video formats are supported?

Input: MP4, MOV, MKV, AVI, ProRes, DNxHD and more. Output: MP4 (H.264/AVC) with full audio mastering. DCP output is available on Studio and Enterprise.

What is the Filmmaker Grant?

BAVE provides free Personal licenses to qualifying independent filmmakers, students, and creators facing financial hardship. Applications are reviewed personally by Benyamin Khodabandeh.

How do I contact support?

Email support@benyaminkhodabandeh.ir with expected response within 24 hours for Personal, 12 hours for Pro, and 4 hours for Enterprise.

What is the refund policy?

14-day money-back guarantee for Personal and Pro licenses. Enterprise licenses have custom terms. See the Refund Policy page.

Is BAVE available on macOS and Linux?

Windows 10/11 is fully supported. macOS 12+ and Linux (Ubuntu 20.04+) are available as beta builds.

Still have questions?

Contact Support